To put it simply, Business Process Management Systems (BPMS) work best in areas where humans aren’t a match for the ever-increasing automation, and are prone to error.
One indisputable advantage of this solution is improving business agility: the ability to pause and fast forward business processes, or to maintain regulatory compliance. This is achieved through improved process control, regulation and monitoring of a BPMS. Also, the use of a BPMS allows organizations to operate multi-dimensionally, which leads to arriving at smart solutions for the now, while preparing for the future.
And since there is no business without profit, BPMS also helps greatly in all areas that require optimization in terms of time and cost. The positive change may not be visible right away, but eliminating minor bottlenecks can translate into a positive effect in overall market demand satisfaction. This is followed by an increase in sales and, as a result, revenue. Also the increase in efficiency, by removing redundancies and eradicating possible error situations, is a hallmark of a BPM solution.
What is interesting, a BPMS can act also as a preventive measure for an organization. And how is that? As mentioned, it ensures compliance with the standards and laws, but also promotes security and safety measures. For example, with properly documented procedures and all-round compliance, the risks are impressively minimal. And since with a BPMS the organization’s staff is encouraged to safeguard the company assets, they actively prevent loss or theft of confidential information and physical resources.
The above, and many other indicators prove an observable paradigm shift, instead of a temporary fad. Organizations, which chose to use BPM principles have discovered the previously dormant potential and identified new areas for improvement. And putting it all into practice is what keeps them ahead of their peers.
Whether we want it, or not, the fourth revolution is upon us, and we’d better make good use of it.
For our own sake.