The dual core of the transportation and travel sector comprises two very different aspects. The first one is the infrastructure network, and the other – users and employees, i.e. the human factor. Transportation and travel business requires reliability, quality customer service and compliance.
Very often providers need to ensure their services are provided 24/7, and to their customers’ highest satisfaction.
WEBCON BPS-based customized workflows allow merging the different subsidiary companies that constitute a transport and travel organization, for genuine integration. The system enables undisrupted performance, adherence to the strictest compliance policies and minimizing the risk of human error. With back office process automation and streamlined management in place, cost reduction and maximizing profit is a realistic scenario, and not just a promise.
With WEBCON BPS, the different departments of the transportation and travel industry companies can provide top class services in terms of:
See the transportation companies that have trusted WEBCON
|BUSINESS ORGANIZATION & SUPPORT:
||FINANCE & ACCOUNTING:
- Omnichannel Customer Service Process
- Document and correspondence management process
- Investment planning, approval, management & monitoring
- Debt recovery
- Acceptance processing
- Business trips
- Capital assets management (templates)
- Purchasing and sales invoicing processes
- Cash flow approval
- Credit card application
- Invoice processing
- Internal accounting communication
- Leave requests
- Managing employee lifecycle
- Perks and bonuses
- Retirement plans
- Access Rights Management Process
- IT hardware/software/license ordering process.
as their partner in digital transformation.